General

What is FamilyArc?

At FamilyArc, we believe that a family’s history is much more than a collection of dates, facts, and figures. Your legacy resonates with rich descriptions of life’s experiences. It’s real hardship, real heartache, real triumphs, real celebrations. It’s your values, beliefs, contributions to society, and your dreams for the future.

Until now, capturing family memories and making them easily accessible to all generations was a challenge: letters crumbling with age in the attic, photos buried under remnants from the last family move, parents who passed on too soon to capture their stories, and grandchildren who never knew their heritage. Now that’s all changed.

Our team of professional curators, biographers, archivists, photographers, and videographers will come alongside you to catalog, capture, and celebrate your legacy. Save and share virtually anything that can be digitized, including written stories, audio recordings, video memories, photographs, and important documents, with our private, cloud-based platform.

We believe in the power of stories, and we’re here to make storytelling possible for your family. Save and share memories—past and present—so your legacy can live on for generations to come.

Together, we make history.

How do I get started?
Schedule a consultation to discover which archive membership is right for you.
How can I contact FamilyArc?
How can I partner with FamilyArc?
How do I apply to work for FamilyArc?

Archive Memberships

How much does a membership cost?

Memberships begin at $100 per month. Schedule a consultation to request more detailed pricing information for your specific needs.

What does a membership include?

We have several membership packages designed for families and organizations with varying needs and can tailor a package specific to you. Please fill out the request form here, and a member of our team will contact you shortly.

What happens to my content if I decide to discontinue my membership?

All of your content can be synced to your computer via our desktop client, so you will maintain access to your files. Upon request, FamilyArc can also download your data to a flash drive for you. FamilyArc will keep your content on our servers for one year. If you decide to resume payment within that time, you can reactivate your account and your archive will be waiting for you.

What can I store on my archive?

Our archive platform allows you to preserve and share anything that can be digitized, including written stories, photos, audio, video, important documents, and more.

How many members can I have on my archive?

All archive memberships include unlimited members.

What is the Private Vault?

The Private Vault is designed for documents of great legal importance such as wills, birth certificates, insurance policies, etc. Moving a file to your Private Vault gives you the option to limit its visibility and encrypt it with a personalized password. All Private Vault files are 6x geo-redundant.

Will there be ads on my archive?

No. FamilyArc will never host advertisements on your archive.

Professional Services

What are Professional Services?

FamilyArc employs a team of professional curators, biographers, artifact technicians, genealogists, photographers, and videographers to help you tell and preserve your family’s stories in beautiful, compelling ways. Professional Services are custom designed to fit your family’s goals. These packages could include story creation, media creation, digitizing, cataloging, and special events. See a complete list of Professional Services here.

What is a curator?

A curator is an account manager who works with you to ensure your services are completed on time and to your satisfaction.

What is an artifact technician?

An artifact technician works with you to organize, digitize, and preserve your photos, media, and other treasured artifacts.

What is a biographer?

A biographer is a professional writer who conducts interviews and captures the history and values of your family or organization through written stories.

Will my interviews take place in person?

FamilyArc has a team of biographers throughout the U.S. and Canada. If we do not have a biographer in your area, your interview can be conducted via phone or video conferencing.

Can you publish my stories in a book?
How long does a Professional Services package take to complete?

Your FamilyArc curator will work with you to set a deadline for your project. Typically, Professional Service packages take between three and six months to complete, depending on the complexity of the project. This allows our professional team ample time to complete a robust archive you will be proud to show off to your family.

How much do Professional Services cost?
Professional Services are customized to fit your goals. Schedule a consultation for your family or organization today.

Privacy and Security

Who can see my archive?

Your archive is private and only accessible by members who have a registered username and password. Families or organizations that wish to share select stories with a public audience may utilize the archive’s Family/Organization Website page.

Who owns the content on my archive?

You own all the content on your archive. FamilyArc will never use, sell, or distribute your content or information. Read our privacy policy here.

How do I know that my content will remain private and secure with FamilyArc?

The FamilyArc platform uses bank-level encryption and password protection, as well as granular permission settings that allow you to determine the best way for each family member to engage with your archive. Additionally, the FamilyArc Foundation is a part of our “trust architecture,” and all our systems and processes are built to ensure your security and privacy. All client data has 6x geo-redundancy and is hosted inside the continental U.S. Read our privacy policy here.

What does geo-redundant mean?

Geo-redundant means your digital assets are kept on multiple servers in separate geographical locations to ensure their preservation.

What is the FamilyArc Foundation?

The FamilyArc Foundation is dedicated to sustaining the preservation of family history. We preserve, promote, and share the history and legacy of the family and are committed to the collaborative research, presentation, conservation, and continuity of traditional knowledge of family life in the United States and around the world. Learn more about our foundation here.

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